Requirement30-Day Return Window
We offer a hassle-free 30-day return window from the date of delivery. If you're not completely satisfied with your product, we're here to help.
Conditions
To be eligible for a return or exchange, items must be:
- Unused and in original, undamaged condition
- In original packaging with all accessories included
- Free from signs of wear or use
Free Exchanges
We offer free exchanges for items that arrive defective or damaged, or if you received the wrong product. Simply contact our customer service team to arrange your exchange.
Return Shipping
• Change of Mind: Return shipping costs are the customer's responsibility
• Defective Items: We provide a prepaid return shipping label at no cost to you
Refund Processing
Once we receive and inspect your returned item, refunds are processed within 5-7 business days. The refund will be credited to your original payment method.
How to Initiate a Return or Exchange
1. Contact our customer service team with your order number
2. Provide photos of the item and packaging if applicable
3. Receive return instructions and shipping label (if applicable)
4. Ship your item back to us in original packaging
5. We'll process your refund or exchange upon receipt
Questions?
For any questions about our return and exchange policy, please don't hesitate to reach out to our customer service team. We're committed to ensuring your complete satisfaction.
